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FAQ

International Shipping

Every order is made to order — crafted exclusively for you, then shipped worldwide from our international facility.

  • Production Time: 1–2 business days
  • Shipping Time: 9–14 business days
  • Estimated Delivery: 10–14 business days from order date

Delivery times may vary and are subject to local courier networks, destination country, and customs clearance.

Collaborations & Sponsorships
Atelís Studios welcomes collaborations and sponsorships. If you believe your vision aligns with ours, we'd love to hear from you. Please submit your portfolio and media platform links for consideration.

Artist & Illustrator Collaborations
Creativity and collaboration is at the heart of every Atelís drop. We partner with a select number of artists and illustrators each release to bring that vision to life. If your work resonates with what we stand for, submit your portfolio or creative platform for review. International applicants welcome.

contact@atelisstudios.com


For best results, cold wash and hang dry. Do not iron directly on graphics. Following these steps will help preserve the quality and longevity of your garment.

We recommend referring to our size charts located on each product page before purchasing — please note these are general guidelines and not exact measurements. Please order with intention.

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Please note — discount codes cannot be applied during sales events or special collaborations unless otherwise specified.

We will do our best to accommodate all cancellation and change requests, though we're unable to guarantee all requests can be fulfilled.

Please note — Atelis Studios is a made to order brand. Each piece is crafted exclusively for you, and once your order enters production we are unable to cancel or make modifications.

If you need to cancel or change your order, please email us at contact@atelisstudios.com as soon as possible — ideally the same day your order is placed.







Returns & Exchanges

Please note — Atelís Studios is a made to order brand. Each piece is crafted exclusively for you, and once your order enters production we are unable to cancel or make modifications. All sales are final. We currently do not offer size exchanges, so please order with intention. We recommend referring to our size charts before purchasing — please note these are general guidelines and not exact measurements.

Defective or Faulty Items

Your satisfaction is our highest priority. If you receive a defective or faulty product, please contact us as soon as possible at contact@atelisstudios.com with a detailed description of the issue, your order number, images of the defect, and your shipping label. We will do everything we can to make it right.